advanced mac cleaner scam site:discussions.apple.com

Advanced Cleaner Scam Site:Discussions.Apple.Com Free Program Called

Advanced Mac Cleaner may have been bundled with other malware that was installed at the same time.

Advanced Cleaner Scam Site:Discussions.Apple.Com Free Program Called

Recently I got a notification that an update was available and along with it came an offer to install a couple of free program called Advanced Mac Cleaner and Zipcloud that would protect and clean up my Mac.

Since these came along with the update, I assumed they were a legitimate Apple adjunct and safe to install.

Can anyone please advise on this I havent yet tried to erase these two applications.

At best they they will do very little, but they can cause problems and also can be difficult to remove.

They would never be included in an official Apple update - have you been using another source Updates to Apple Software or Systems should be obtained only from Software Update in the Apple Menu or the Mac App Store in Applications.

Im not quite sure how I got suckered into accepting these as an actual Apple update but will hereafter only accept Updates from Apple Menu.

Before I can remove these items, I have to back up my Mac using Time Machine and will have to buy an external hard drive to do so.

Can either of you recommend one that will do the job without breaking the bank Ive seen mention of Seagate drives on this board before.

Also for backing up your Mac you may want to consider Carbon Copy Cloner, it allows you to make a bootable clone of your hard drive.

Kim.

Like any software that purports to automatically clean up or speed up a Mac, its a scam, and some or all variants of it are ad-injection malware.

Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.

If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.

If it does, look inside it for files with a name that begins like this: com.pcv.

Move any such file to the Trash.

If you dont see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C.

You may not see what you pasted because a line break is included.

Press return. Step 2 The malware is now permanently inactivated, as long as you dont reinstall it.

Delete the following items, if they exist, as in Step 1: LibraryApplication Supportamc LibraryAdvancedMacCleaner Theres no need to log out or restart after taking this step.

The problem may have started when you downloaded something, such as the application FileZilla, from the Sourceforge website or some other Internet cesspit.

All legitimate software should be downloaded directly from the developers website or from the Mac App Store, if applicable.

Advanced Mac Cleaner Scam Site:Discussions.Apple.Com